Privacy Policy

Last Updated: [April 30, 2025]

At Tribeca Plumbing Inc. (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://tribecaplumbinginc.com, contact us, or opt-in to our messaging services.

By using our Website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Your name, phone number, email address, and mailing address
  • Service requests or inquiries
  • Payment information when applicable
  • SMS opt-in or communication preferences

We may also collect non-personal information automatically through cookies, IP addresses, browser types, and other analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide plumbing services and respond to inquiries
  • Improve our website and customer service
  • Send service updates, appointment confirmations, and special offers
  • Process payments (when applicable)
  • Communicate via SMS or email (if you opt-in)

3. SMS Messaging Terms & Mobile Compliance

Tribeca Plumbing Inc. will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

By providing your mobile phone number and opting in to receive text messages from Tribeca Plumbing Inc., you agree to the following:

  • Message Frequency: You may receive recurring messages related to appointments, estimates, service reminders, promotions, or general inquiries.
  • Opt-Out: You can cancel SMS messages at any time by texting “STOP” to our number. After sending “STOP,” you will no longer receive messages unless you opt in again.
  • Help: For help, text “HELP” or contact us directly using the information at the bottom of this policy.
  • Message and Data Rates May Apply: Depending on your mobile carrier, standard message and data rates may apply.

We do not sell or share your mobile information with third parties for marketing purposes without your consent.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and support advertising campaigns.

You can set your browser to refuse cookies or alert you when cookies are being sent.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted partners and service providers as needed to fulfill our services or comply with legal obligations.

6. Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission or storage is 100% secure. Use the Website at your own risk.

7. Third-Party Links

Our website may contain links to external sites that we do not control. We are not responsible for the content or privacy practices of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights and Choices

You may:

  • Request to review, update, or delete your personal information
  • Opt out of marketing emails or SMS communications
  • Disable cookies through your browser settings

To make such a request, contact us using the information below.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Website or our services after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Tribeca Plumbing Inc
  6211 W Northwest Hwy C251
   (214) 402-5454